Support

Posey, by JoCoding, Inc.

I bought Posey Pro and it is still locked

Open Posey, tap PRO in the bottom bar, then Restore Purchases. Make sure the device is signed in to the same Apple Account you bought with. If it still does not unlock, email us with the date of purchase and we will sort it out.

My photo has a watermark

Free saves carry a small Posey wordmark. Right after a shot, a message offers to save a clean copy — that costs one of three free removals a day, or one rewarded ad. Posey Pro removes it for good.

The offer only lasts a few seconds, because the clean original is held in memory and not kept afterwards. If you miss it, the photo stays marked.

Where did my photo go?

Into your own photo library, in the Photos app. Posey never keeps a second copy. When you remove a watermark you get a second photo — the clean one — and the marked one stays where it was.

The pose guide is in the way

Drag it to move, pinch to resize, and use the slider to fade it. Press and hold it, then drag up or down, to resize one-handed. Swipe the row of poses down to hide the controls; touch the screen to bring them back.

Nothing appears when I open the app

Posey needs camera access. Open Settings → Posey → and turn on Camera.

Something else

Send feedback from inside Posey — it reaches us with your app version and device model, which usually saves a round trip — or email highball@jocoding.net.